Quality Systems, Internal Audit & Continuous Improvement

Use the quality system as an improvement tool, not audit paperwork

This program translates QMS and environmental requirements into practical factory controls. Participants learn to identify risk, verify evidence, communicate findings and follow corrective actions through effectiveness review.

Learning modules

• Key concepts of ISO 9001, ISO 14001 and IATF 16949
• Process approach, risk-based thinking and organizational context
• Audit plans, checklists, sampling and objective evidence
• Shop-floor interviews and clear finding statements
• 5 Why, fishbone and Is/Is Not root-cause analysis
• Correction, corrective action and effectiveness verification
• Kaizen, KPI review and audit-to-improvement action planning

Who should attend

Internal auditors, QMR, QA/QC, Process or Production Engineers, supervisors, document control teams and functional managers.